Culture of Discipline
“Disciplined people who engage in disciplined thought and who take disciplined action—operating with freedom within a framework of responsibilities—this is the cornerstone of a culture that creates greatness.” -Jim Collins, GOOD TO GREAT
Just like any other business, without our customers we would not be here. We encourage every associate to take ownership in their work, always putting the customer first.
We live by Tony’s axiom: “customer service shouldn’t be just a department, it should be the entire company.” -Tony Hsieh, Zappos founder